Tenant profile fields

Choose which tenant details appear when you create tenancies. Default fields can be shown or required; custom fields let you collect workspace-specific information.

Open Configurations → Tenant profile fields. Access is controlled under Settings → Permissions.

Default fields

Defaults cover details such as ID number, occupation, next of kin, and related photos.

For each field:

• Enabled: show it on the tenant intake forms. Turn off to hide it without deleting stored answers.
• Required: must be filled when creating or editing a tenant (only when the field is enabled).

NIN is always enabled and required.

Custom fields

Use Add custom field for information that is not built in.

1. Enter a label.
2. Choose a type: Short text, Long text, or Select (options one per line).
3. Optionally mark it Required.
4. Save.

You can later edit the label or select options, and toggle Enabled / Required. There is a limit of about 20 custom fields per workspace.

Deleting a custom field

Delete removes the field from forms and permanently clears its answers on existing tenancies. Prefer turning Enabled off if you only want to hide it and keep past answers.

Managers enter these values on Add Tenant and Edit Tenant. Tenants do not fill or edit them in the tenant portal.