Property owner guide

Owners can monitor properties assigned by their manager, review finances, and approve or reject maintenance when required. Property edits and payment recording stay with the manager.

Dashboard

See portfolio performance, occupancy, collection status, and recent payments. Use the links to open properties, tenancies, or reports.

My properties

Open My Properties, search, and open a property. Use Date range to review income, occupancy, and payments for that period, and scan the units table. This view is read-only.

Tenancies

Filter and open a tenancy to see tenant details, Paid up to, leases, and payment history. You cannot edit tenancies or record payments. Escalated leases show starting rent and the increase schedule alongside current rent.

Maintenance

Open Maintenance Requests. When approval is required:

• Approve to allow work to proceed
• Reject with a reason to stop the request

Your manager turns this requirement on or off in Owner Settings.

Expenses and reports

View expenses and run financial reports scoped to your properties. Filter and export CSV as available. Creating or editing expenses is a manager action. See the manager reports guide for report details.